KATRA: The 72nd Governing Body (GB) meeting of Shri Mata Vaishno Devi Narayana Superspeciality Hospital (SMVDNSH) was convened at the hospital premises, Kakryal under the chairmanship of Dr. KK Talwar, Member, SMVDSB.

The meeting was attended by Dr. Ashok Bhan, Member, SMVDSB; Sh. Sachin Kumar Vaishya, CEO; Sh. Alok Kumar Maurya, Addl. CEO; Sh. Pawan Sharma, FA/CAO, SMVDSB; Dr. Yashpal Sharma, Executive Director / CAO, SMVDIME; Sh. Sunil Narayan, Sr. VP; Dr. M.M. Mathavan, Facility Director, NH along with other senior functionaries of the Shrine Board and Narayana Health.

During the meeting, several significant decisions were taken aimed at ensuring the future growth of the Hospital, strengthening its operational capabilities and further enhancing patient care standards in consonance with global healthcare benchmarks. The deliberations also emphasized fostering a patient-centric healthcare culture and integrating advanced digital solutions to improve efficiency, accessibility and overall service delivery.

Focus was laid on recognizing and encouraging dedicated and high-performing consultants for their significant contribution towards delivering quality healthcare services. Emphasis was also placed on fostering a supportive, collaborative and professionally enriching work environment among consultants, nurses, technicians and other healthcare personnel so as to further strengthen coordinated patient care and uphold the highest standards of medical services.

With an aim to further augment the Hospital’s clinical capabilities and diagnostic infrastructure, the Governing Body approved the procurement of advanced biomedical and diagnostic equipment. The proposed upgradation is expected to significantly improve diagnostic precision, treatment efficiency and overall patient care services, particularly in the Departments of Neurology, Cardiology, Nephrology and Bio/Histo Laboratories.

The Chief Executive Officer, SMVDSB, underscored the critical importance of integrating advanced Information Technology solutions into the Hospital’s healthcare ecosystem, particularly through dedicated patient care applications aimed at facilitating easier patient access to medical services. He also emphasized the implementation of user-friendly healthcare management software to enhance operational efficiency, streamline service delivery, and further strengthen the Hospital’s patient-centric healthcare framework.

Broad discussions were held regarding increasing patient footfall and stabilizing revenue. The Board also reviewed strategies for the recovery of credit claims from various government schemes to maintain financial equilibrium.

The Chairman advised the hospital leadership to create a robust purchase model with meticulous planning. This includes ensuring maximum utilization of high-cost diagnostic equipment through Comprehensive Annual Maintenance Contracts (CAMC). The meeting concluded with a commitment to maintaining the highest quality of service in all aspects of hospital management while ensuring the economy of operations.

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